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IP Telephony - The Big Wave Of Global Communication Systems?

IP telephony, or Internet Protocol telephonymajority of enterprises in upcoming markets
deploys the Internet infrastructure tostill remain unconvinced by its efficacy. In
transmit voice and fax calls. IP phonethe developed world too the picture is not so
systems digitize voice and transmit it in therosy. As per estimates put forward by world
form of packets to unique IP addressestelecoms major Ericsson, 'pure-play VOIP
designated by the user. Slow to get off thephone system PBXs account for less than five
blocks, Internet phone systems have gainedper cent of customer premises equipment (CPE)
significant ground in the recent years. Thisshipments' across the globe. Apart from this,
is largely due to the rapid rise ofbusinesses implementing VOIP phone systems
convergence as the ultimate destination fortoo prefer to remain on line with the
communication technology. In this context,traditional wire line telephony. The reasons
voice over ip phone systems are seen as aare not hard to find. META group studies
crucial first step in the march towardspoint towards the a still lingering adverse
achieving seamless low-cost connectivity bypublic perception about reliability, degree
integrating data, voice, and video onto aof integration with legacy systems, and the
single Internet based platform. Enterprisemoney that needs to be pumped into the new
communications at the cross-roadsA recentapplications.Besides, a number of countries,
study by META group, a subsidiary of theincluding India and China, are still to
global consultancy major Gartner, indicatesrecognize IP telephony, which puts a big
that convergence is fast catching up amongquestion mark over its usability in these
businesses across the globe. As per thefast growing markets. Apart from this,
study, 26 per cent of the Global 2000convergence require a high degree of
Enterprises are in the process of migratingcustomization for companies in different
to converged networks, whereas another 42 persectors. Experts also point out that
cent will be taking it up in the next one toconverged networks are still to come up with
two years. Impressive figures indeed! In thecommon technical standards that are essential
same vein it predicts that the IP linesto make the technology ubiquitous.An idea
deployed by the hybrid 'computer phonewhose time is nighDespite the remaining
systems', are bound to see a 50 per centhurdles, it clearly emerges that the future
growth annually in the coming years. Onebelongs to converged networks, which means
reason why enterprises are boarding the IPthat we are in for a greater proliferation of
telephony bandwagon is that it enables themvoice over IP phone systems both at the
to generate substantial cost-savings by usingworkplace and in life away from office. The
their existing IP infrastructure for voicetechnology has got too many things going for
traffic. Plus, prominent communicationit. After all how can we turn away a system
equipment vendors, such as UK based Actimaxthat offers advantages such as greater
Plc, have clearly cast their mandate in favorefficiency and productivity while lowering
of the Internet phone system. Going by theyour total cost of ownership? Those of you
Actimax Web site, the benefits of adopting anwho have had a feel of concepts such as
IP phone system include:1. Connecting remote'Computer Telephone Integration' will know
workers  at  no  extra  costwhat we are talking about. And, to those
still to get a taste of this upcoming
2. Integrating IP applications withcommunication revolution, we can only say: Go
telephones to harness the best of twoout and try it for yourself. It makes more
technologiessense to be an active participant in the
technology sweepstakes than to wait and let
3. Connecting geographically disparate sitesthe convergence wave sweep you off your
together at no extra call costIP telephony -feet.John Massey is the Managing Director of
the roadblocks From the above, the IP phonewhose background in the communications
systems appear simply unstoppable and clearlyindustry goes back over 30 years is
the future of the global communications. Butinvaluable in the company being one step
then why is it still moving at a relativelyahead of the competition.
slow pace? For example, an overwhelming



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